Concerns

General concerns

We want to work together to resolve your concerns.  If you have concerns about your child’s learning, friendships or issues linked to the school day, please always speak to your child’s class teacher first. You can always message them on Class Dojo too. They will be able to deal with and resolve most concerns. If it needs to be referred or escalated to someone else, the class teacher will be able to do that.

In the rare event that the class teacher has not be able to resolve the issue or you still have concerns, please contact your child's Assistant Head Teacher. You can get in touch with them by emailing or calling the school office or by contacting them via Dojo to arrange a suitable time to discuss the situation.

EYFS & Year 1 - Mrs Evans

Year 2/3 - Mr Smith

Year 456 - Mr Ince

Complaints

If you feel that the your concern has not been resolved to your satisfaction, you may wish to escalate this and raise a complaint. Our complaints procedures can be accessed by clicking on the file below.

Safeguarding concerns

If you have any safeguarding concerns, please contact our Designated Safeguarding Lead (DSL).  In the absence of the DSL, one of our Deputy DSLs will be able to support you.

Designated Safeguarding Lead - Mrs K Wattam

Deputy Designated Safeguarding Leads - Mr B Skirton, Mrs S Lansom, Mr D Ince, & Mr N Smith

To arrange a meeting with a DSL, please contact the school via email or telephone, making it clear you wish to discuss a safeguarding matter.  

Email: admin@southwarkprimary.net

Telephone: 01159150466